dpc FAQs

Moon Hill is a great fit for people who: 

Want a more personal relationship with their primary care doctor 

Value an integrative approach to health 

Are tired of rushed, impersonal healthcare experiences

Are uninsured or underinsured 

Have high-deductible insurance plans 

In direct primary care (DPC), you can use your insurance for things like lab tests, imaging such as mammograms or DEXA scans, and certainly for referrals. While DPC is not a substitute for insurance, we recommend continuing to have an insurance plan just in case something big happens in your life that requires hospital or surgical care, or if you have chronic medical conditions that require specialist care.

Dr. Pettit doesn't bill insurance for visits, but she also doesn't charge you for visits either--visits are included in the monthly membership fee, as are messages about questions that may come up about your care. 

Direct Primary Care is a membership-based model where patients pay a monthly fee to have unlimited access to their primary care doctor. There are no co-pays, no surprise bills after visits, and no insurance involved in the day-to-day practice. At Moon Hill, membership includes: 

Unlimited office visits 

Direct messaging with Dr. Pettit via our patient app 

Same-day or next-day appointments in most cases 

Wholesale lab pricing 

Integrative medicine approach that considers the whole person

Any HMO structured insurance plan is not a good fit with Direct Primary Care (DPC). The tight networks that HMO plans maintain means that doctors outside of these networks can't even order things like referrals for their patients.

Due to Arizona state laws, Dr. Pettit cannot work with patients covered by AHCCCS plans.

Medicare advantage programs are also not a good fit for DPC. Dr. Pettit does not work with patients with Medicare Advantage plans because the "advantage" of lower insurance premiums comes from the tight (restrictive) network that these plans maintain. Even folks with Medicare Advantage PPO plans run into issues where physicians who are not contracted with them (like Dr. Pettit) ordering X-rays or sending patients to a specialist.

YES! In theory! You should always check with the administrators of your HSA and FSA plan, but recent legislation allows for these funds to be applied to direct primary care practice fees. These laws allow for up to $150 per individual and $300 per family per month to be used for this purpose.